Operations & Management

Human Resources Generalist resume example & template

A human resources generalist resume from a two-plant manufacturer with 480 employees. It shows the case volumes, audits and compliance work that HR managers use to judge whether a generalist can run the desk alone.

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Employee count and shift coverage are stated up front, which sets the scale of every bullet below.
Compliance work is shown as caseloads and audit outcomes: FMLA, ADA, I-9, EEO-1.
SHRM-CP and both HRIS platforms are named exactly as postings list them.

Keisha Montgomery

Human Resources Generalist, SHRM-CP

Omaha, NE(402) 555-0164keisha.montgomery@email.comlinkedin.com/in/keishamontgomery

Summary

SHRM-CP human resources generalist with 8 years in manufacturing and home health, currently the on-site HR contact for 480 employees across two three-shift plants. Handles leave, accommodations, investigations and onboarding in UKG Pro. Conversational Spanish.

Experience

Human Resources Generalist · Platte Valley ManufacturingAug 2021 – Present

Omaha, NE

Supported 480 employees in two metal fabrication plants on three shifts, covering employee relations, leave, onboarding and policy questions.
Administered 95 FMLA cases and 18 ADA accommodation requests in 2025, coordinating with Lincoln Financial on short-term disability overlap.
Investigated 27 employee relations complaints last year, including harassment and wage disputes, and wrote findings for plant leadership and outside counsel.
Rebuilt the I-9 process after an internal audit found errors in 41 of 600 files; moved to E-Verify through UKG and passed the 2024 re-audit clean.
Cut 90-day turnover among production hires from 38% to 26% by rewriting orientation and adding 30 and 60 day check-ins with supervisors.
Ran open enrollment for three carriers and 410 benefit-eligible employees, including bilingual sessions on each shift.

Human Resources Coordinator · Great Plains Home HealthJun 2018 – Jul 2021

Omaha, NE

Onboarded 15 to 25 caregivers a month, running background checks, license verifications and Form I-9 reviews.
Maintained records for 220 employees in ADP Workforce Now and entered biweekly payroll changes for three branches.
Compiled the annual EEO-1 Component 1 report and OSHA 300A summary for the company's two filing years.

Education

B.S. Business Administration, Human Resource Management · University of Nebraska OmahaMay 2018

Skills

HR practice: Employee relations, Workplace investigations, Leave administration, Onboarding, Benefits administration, Policy writing

Compliance: FMLA, ADA, FLSA, Form I-9 and E-Verify, EEO-1, OSHA 300 logs

Systems: UKG Pro, ADP Workforce Now, Excel, Microsoft 365

Languages: English, Spanish (conversational)

Certifications

SHRM Certified Professional (SHRM-CP), 2021

How to write a human resources generalist resume

What hiring teams in this field actually screen for, and the terms that get matched.

What HR generalist hiring managers screen for

HR managers hiring a generalist want to know how many employees you support and what you handle without escalating. State the headcount, the number of sites and shifts, and the industry, since a unionized plant and a 60-person office are different jobs. Then show volume and judgment: leave cases per year, accommodation requests, investigations you ran start to finish, and any audit you prepared for or fixed. Bilingual ability is worth listing early for manufacturing, food processing and healthcare roles.

Certifications, systems and terms that get matched

The two credentials postings ask for are the SHRM-CP from SHRM and the PHR from HRCI; list the full name once and the acronym after it. Name your HRIS exactly (Workday, UKG Pro, ADP Workforce Now, BambooHR, Paylocity). ATS filters for generalist roles look for the laws and processes themselves: FMLA, ADA, FLSA, Title VII, EEO-1, Form I-9, E-Verify, COBRA, open enrollment, workers' compensation, employee relations and investigations.

Common mistakes on HR generalist resumes

The biggest one is a list of HR functions with no volume attached, which reads like a copied job description. Close behind is vague language about "handling sensitive matters" with no sense of how many cases or what kind. Never include details that could identify an employee in an investigation. Finally, avoid claiming outcomes HR does not own, such as company revenue; turnover, time to onboard and audit results are yours to report.

Human Resources Generalist resume FAQ

Quick answers before you start writing.

What should a human resources generalist resume include?

A strong human resources generalist resume opens with a concise professional summary, then work experience written as quantified, results-first bullets, followed by education, a skills section, and any certifications. The example above shows each section in order.

What skills should a human resources generalist resume highlight?

Lead with the skills the job posting asks for. For a human resources generalist, recruiters and ATS filters commonly look for Employee relations, Workplace investigations, Leave administration, Onboarding, Benefits administration, and Policy writing. Group them so they are easy to scan.

Is this human resources generalist resume template ATS-friendly?

Yes. It uses a single-column structure, standard section headings, real text (no text trapped in images), and no tables or graphics that confuse applicant-tracking systems, so it parses cleanly while still looking polished.

How long should a human resources generalist resume be?

One page is ideal for most human resources generalists. Use two pages only if you have ten or more years of directly relevant experience, then tune the text size and margins so it stays clean.

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