Maria Santos
Registered Nurse, BSN, RN · Critical Care (ICU)
Boston, MA(617) 555-0188maria.santos.rn@email.comlinkedin.com/in/mariasantosrn
Summary
Compassionate BSN-prepared registered nurse with 6 years in critical care, including a 24-bed medical ICU. Known for steady judgment in high-acuity situations, strong patient and family communication, and measurable gains in safety and satisfaction scores.
Experience
ICU Registered Nurse · Massachusetts General HospitalJul 2020 – Present
Boston, MA
- Manage care for up to 3 high-acuity ICU patients per shift at a 2:1 ratio with zero medication errors over 18 months.
- Helped raise unit HCAHPS communication scores from 84% to 93% by leading bedside shift-report rollout.
- Precept new graduate nurses and serve as charge nurse for 12-bed pods on night rotation.
- Reduced central-line infections 30% as a member of the unit CLABSI-prevention committee.
Medical-Surgical Registered Nurse · Tufts Medical CenterJun 2018 – Jun 2020
Boston, MA
- Delivered care for 5–6 med-surg patients per shift across cardiac and post-op populations.
- Cut 30-day readmissions 15% by strengthening discharge teaching and follow-up calls.
- Trained the unit on a new IV-pump rollout, reaching 100% competency with zero incidents.
- Recognized with a DAISY Award nomination for compassionate, family-centered care.
Nurse Extern / Patient Care Tech · Brigham and Women's HospitalMay 2017 – May 2018
Boston, MA
- Supported RNs with vitals, ADLs, and documentation across a 28-bed telemetry unit.
- Spotted and escalated early signs of patient decline, contributing to rapid-response calls.
Education
Bachelor of Science in Nursing (BSN) · Boston College, Connell School of NursingMay 2018
Skills
Clinical: Critical care, Hemodynamic monitoring, Ventilator management, Triage, IV therapy, Wound care
Systems: Epic EHR, Cerner, Medication reconciliation
Strengths: Patient education, Interdisciplinary collaboration, Calm under pressure
Certifications
RN License – Massachusetts (active) · BLS – American Heart Association · ACLS – American Heart Association · PALS – Pediatric Advanced Life Support · CCRN – Critical Care Registered Nurse